Uber

Uber

By Uber Technologies, Inc.

  • Category: Travel
  • Release Date: 2010-05-21
  • Current Version: 3.339.10002
  • Adult Rating: 4+
  • File Size: 322.15 MB
  • Developer: Uber Technologies, Inc.
  • Compatibility: Requires iOS 9.3 or later.
Score: 4.5
4.5
From 865,972 Ratings

Description

Uber is a ridesharing app for fast, reliable rides in minutes—day or night. There’s no need to park or wait for a taxi or bus. With Uber, you just tap to request a ride, and it’s easy to pay with credit or cash in select cities. Whether you’re going to the airport or across town, there’s an Uber for every occasion. Uber is available in more than 500 cities worldwide—download the app and take your first trip today. Requesting your Uber is easy—here’s how it works: - Just open the app and tell us where you’re going. - The app uses your location so your driver knows where to pick you up. - You’ll see your driver’s picture, vehicle details, and can track their arrival on the map. - Payment can be made by credit card, cash in select cities, Apple Pay, PayPal, and more. - After the ride, you can rate your driver and provide feedback to help us improve the Uber experience. You’ll also get a receipt by email. Need a simple way to get from A to B quickly? Take uberX, our most affordable individual option. Want to save money on your ride? Take uberPOOL—you’ll travel with other riders headed your way and enjoy a lower fare. Want to elevate your experience? Take a high-end vehicle with UberBLACK. And there’s still more options—whether you’re traveling with a big group, or need a vehicle with accessibility features. See if Uber is available in your city at https://www.uber.com/cities Follow us on Twitter at https://twitter.com/uber Like us on Facebook at https://www.facebook.com/uber Have a question? Visit uber.com/help. Note: Continued use of GPS running in the background can dramatically decrease battery life.

Screenshots

Reviews

  • Don’t use schedule a ride feature

    2
    By dd791
    Had a terrible experience with this feature. The scheduled ride gave a window of time for me to expect the ride but instead the driver was sent 30 minutes beforehand. Thankfully the driver chose to wait 5 min for me once he saw that the app sent him there so much earlier than anticipated. Ended up having to wake up, scramble to grab everything I needed, and rush out the door. This feature added a ton of stress to my travel and won’t be used again.
  • Dissatisfied

    1
    By Pinkey&theBrain
    I have been charged for rides I didn’t cancel instead I received a message saying we are unable to complete your ride at this time and yet I was changed a cancellation fee!! I feel like I’m being robbed!!! Horrible way to business!!
  • Need customer service

    1
    By Santonax
    Why Uber don’t provide a customer service number. Drive took my money can’t even contact Uber. I have to contact my bank
  • Horrible Experience

    2
    By bebdbdbdbdve
    Recently I decided to take an Uber. I ordered an Uber that was close to $20. When my driver reach my apartment he never enter the apartment just made a few loops on the street. He never texted me back or answer the call. He then proceeded to confirm that he had picked me up. And started to drive on the route. I canceled the ride and it charge me the full amount. Then they re-sent me a message saying that they would just charge me a cancellation fee. After arguing they finally canceled the cancellation fee and told me I wouldn’t receive any money for at least 3 to 5 days. So I ended up not getting an Uber. Them taking my money and holding it. And worst of all I didn’t even get some extra credits or some help from Uber to get home. Just a nice message that says they won’t give me my money back for 3 to 5 days. Spent plenty of money with this app it’s sad to see this happen. If there’s a mistake you shouldn’t hold my money, the driver was the one who confirmed not me. Now I’m stuck without a way to get home
  • Worst customer service ever

    1
    By BritSouzaSantoa
    I travel alot and do not have a car, so I use Uber on a daily basis. Or shall I say, I used to use Uber. All I did was change change my bank card number couple months back, so because a few dates went unpaid they deactivated my account. I have every intention of paying these fares, just need access to account to add new credit card number and done. Easy right? A 20 minute phone call could clear it up? Nope. Uber doesn't allow calls, it's all email based customer service system. So, we are on day 76, and email 51 to try to get whatever fares I owed paid. Seriously, I counted. Every single email I send is responded back by a different person, so I would say roughly 40% of the emails are a generic automated response of 'just open your account and add new card', followed by that person closing the claim, then me having to start all over again. Seriously, hands down the worst experience with customer service ever. Even if they ever figure out how I can pay them to get my account reopened, they went from me using without second thought, to being my last possible option in countries without other ride shares. I really hope anyone in charge reads this. FIX THIS SYSTEM.
  • Cancelled trip

    5
    By river .2
    I was waiting for pick up and the trip was cancelled not by me.I refuse to pay $5 for a faulty cancellation. I am now riding with Phillip and he is 5 stars.
  • Time waiting and prices

    1
    By bellacjaye
    Each time it’s saying for example 2 mind await the drivers are basically 10 minutes away so do the maths keeps increasing my fees and when it’s receipt time you see extra $1.50 up price difference on receipt scam real rip off. No discount no nothing lyft way better services.
  • No customers no business

    4
    By Nuchia
    I like Uber.i really do.however as a customer I feel that we shouldn’t receive a rating.what happens if mostly all of your customers receive a below 4.00 rating from some mean spirited driver.and are unable to use your service?no service.no customers.no money.we are your bread and butter Uber.we as customers shouldn’t be rated. And if by chance you do decide to keep this unfair system.please make a list on the drivers profiles of there (pet p’s) this way the customers no who they feel most comfortable riding with.instead of riding with someone who’s secretly hating life and wants to take it out on the customers. Thank you
  • It’s getting better

    4
    By Docroth
    So this heap has come a long ways in the past few years. I remember in the beginning how hard it was to book, track and provide feedback. As for Uber itself, I still find drivers canceling trips assigned to them because it might not be the best for them. This happens in Seattle Wa a lot. There is no recourse for this so just be prepared if a driver doesn’t want your fair, he might cancel your trip with no call. Thanks
  • Waller pickup

    5
    By PattyHR
    Our driver for today was very hospitable and friendly

Comments

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